Available for product roles
Shiwani
Upadhyaya.
Product Manager at TalkndHeal & TalkndHeal Shop
I build consumer products by combining user empathy, data and experimentation — finding friction in journeys, framing what is worth solving, and shipping it with design and engineering.
Problems, and how I approached each one
Improving journeys that already existed, building a product from zero, and connecting product decisions to how people find and adopt it. Each one opens in full.
Improving consultation booking conversion
Finding where users lost confidence across a five-stage booking journey, prioritising the friction worth removing, and shipping it.
Read case studyBuilding TalkndHeal Shop from zero
Defining consumer journeys, MVP scope and priorities for a new commerce experience inside an existing care ecosystem.
Read case studyiEdge digital business card
Turning ambiguous requirements into PRDs, user stories and reviewed UX flows at Futuresoft India Pvt. Ltd.
Read case studyOnboarding, growth and discoverability
Reducing the effort between signup and first value, and working with social and SEO teams on how people find the product at all.
Read case studyProduct thinking, done on my own time
Teardowns of products I use, written the way I would work on them. Nobody asked for these, which is rather the point.
Based on public information and my own analysis. It proposes targets to be tested, not claims about the platform’s actual performance.
Product Manager — consumer, growth and 0→1
I turn ambiguous customer problems into measurable product outcomes: improving conversion and activation, and launching 0→1 products alongside design and engineering.
At TalkndHeal I work across consumer journeys spanning consultations, real-time communication, private sessions, astrology services and e-commerce.
What I enjoy most is the space between “what should we build?” and “why should we build it?”That is where I spend most of my time.
Where I have worked
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TalkndHealCurrent
Product ManagerProduct Manager — TalkndHeal & TalkndHeal Shop
Own consumer journeys across a mental-health platform and its commerce arm. Contributed to an 18% increase in consultation booking conversion by identifying and removing friction across the booking journey. Defined MVP scope and requirements for a new e-commerce product from zero, and worked alongside social and SEO teams to connect product decisions with acquisition and discoverability.
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Futuresoft India Pvt. Ltd.Junior Product Manager
Junior Product Manager — iEdge
Supported product development on a digital business card platform through requirement research, PRDs and user stories. Analysed UI and UX flows to find where the experience could be clearer, and coordinated with cross-functional stakeholders through execution.
From problem discovery to measurable outcomes
Select a stage to see what I actually do there, and what I refuse to skip.
What I work with
Open to product roles where consumer behaviour and ownership matter.
If you are building something for consumers and need someone who will dig into the journey before touching the roadmap, I would like to hear about it.